24 Hour Veterinary Care
Vets at Night
This Vets at Night team works on site throughout the night to give dedicated care to emergency cases and hospitalised animals. The vets and nurses have further training and considerable experience of critical care and emergency surgery and medicine. They also have full access to the high standard facilities and equipment at Pride Veterinary Centre.
Our telephones will be answered throughout the night by experienced staff for advice or to arrange an appointment. Appointments may be booked by phoning at any time during the night. All pets will be seen at Pride Veterinary Centre in Derby. We have an ambulance service available for animal transportation to and from the hospital.
If you have an emergency during normal working hours then please come straight to Pride Veterinary Centre in Derby or Springwood Veterinary Centre in Stapenhill, Burton-on-Trent and we will see you immediately.
For emergencies during the day or night, it would help us to prepare for your arrival if you phone to let us know you are coming and what is wrong with your pet. We can also give you advice on first aid and how best to transport your pet. It is always best to bring your pet to us for treatment, rather than requesting a home or roadside visit, as we have all the facilities required for emergency care in the practice.
PRIDE VETERINARY CENTRE 01332 678333
SPRINGWOOD VETERINARY CENTRE, BURTON-ON-TRENT 01283 568162
Home Visits and Transportation of pets
Please be aware that owners are responsible for transporting their animals to our hospital, including in emergency situations, where there is access to a full range of equipment, veterinary medicines and appropriate facilities. Owners are encouraged to think about how they can do this and make plans before an emergency arises. Examples include their own transport, a family member, friend or neighbour’s transport, an animal ambulance or a taxi service that will transport animals.
Veterinary surgeons are not obliged to attend away from the practice, unless in their professional judgement it is appropriate to do so. This applies even if owners demand attendance away from the practice or the owner’s personal circumstances mean that they have to make special arrangements to transport their animal to the practice. Where a veterinary surgeon has declined to visit but offered to see the animal at the practice the responsibility for the animal’s welfare rests with the owner.