We have 24 hour cover 365 days a year from our dedicated equine only veterinary team. They are all experienced and fully trained to deal with equine emergencies. We usually attend to the horse at home and many emergency situations respond rapidly to treatment. There are some scenarios where we may need to admit your horse for further treatment to our inpatient facilites. These scenarios include severe wounds, horses requiring fluids etc.
During working hours, all telephone calls go to our reception desk and are passed to the Equine Veterinary Team. Out of hours, calls to the same number are directed to the vets on duty. Please always make sure you have clear directions available to where your horse is. It can be useful to have our contact details and your livery yard post code on a sheet on your horses stable door in case of emergency. Also have your contact details on this sheet in case you are not there when your horse falls ill.
Please can all owners remember to bring their passports to all visits, not just vaccinations and when your horse comes to the practice. Passports should be kept with the horse.